Do you want to exchange an item? Send an email to and we will see what we can do for you!
The costs for returning are for your own cost. The new product will be sent for free.

Items can be returned within 14 days (counted from the day of receipt). The costs are for your own account. Most items fit through the letterbox, such as sun canopy and car seat padding belts, baby blankets, and pacifier cloths.

Items must be returned unwashed & unused. Passing is allowed.

When the returned shipment has been received by us in good order, the total purchase amount will be refunded as soon as possible. You can find further return conditions on the return form below.

Shipping costs will still be charged / withheld from the amount to be refunded for a purchase below the shipping-free amount

Need Costumer Service?
Please contact us as soon as possible via email